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Privacy Policy

Effective Date: July 17, 2026

When you contact Cary Water Restoration or use our website, you trust us with your information. This Privacy Policy explains how we collect, use, protect, and share that information when necessary to provide our services.

By using this website, you agree to the practices described below.

Your Information

When you contact us by phone, complete a contact form, or request emergency water damage restoration, you may choose to provide information that allows us to respond to your request.

This information may include:

  • Your name
  • Phone number
  • Email address
  • Property address
  • Details about the water damage or restoration services you need
  • Any additional information you choose to share
We only ask for information that is reasonably necessary to respond to your inquiry and arrange the services you request.
Website Activity

When you browse our website, certain technical information is collected automatically to help us understand how the site is being used and to improve its performance.

This information may include:

  • IP address
  • Browser and device information
  • Operating system
  • Pages visited
  • Time spent on the website
  • Referral source
  • Date and time of your visit
This data is used for website management and analytics and is generally not used to identify visitors.
How We Use Your Information

The information you provide allows us to respond efficiently when you need assistance with water damage restoration.

Depending on your request, your information may be used to:

  • Respond to questions about our services
  • Connect you with a local restoration professional serving Cary, NC
  • Coordinate inspections or emergency response
  • Provide updates regarding your request
  • Improve our website and customer experience
  • Maintain the security and functionality of our website
  • Meet legal or regulatory obligations
We do not sell your personal information to third parties.
Sharing Information
To assist with your request, we may share your contact information and project details with an independent water damage restoration professional serving your area.
We may also work with trusted companies that provide services such as website hosting, customer communication tools, or website analytics. These companies receive only the information necessary to perform their services and are expected to protect the information they handle.
Information may also be disclosed when required by law or when necessary to protect our legal rights or the safety of others.
Cookies and Analytics
Like many websites, we use cookies and similar technologies to improve your browsing experience.
These technologies help us:
  • Remember website preferences
  • Measure website traffic
  • Identify technical issues
  • Improve website performance
  • Better understand visitor behavior
You can manage or disable cookies through your browser settings if you prefer. Please note that some website features may not function properly if cookies are disabled.
Protecting Your Information
We take reasonable administrative, technical, and physical measures to protect the information we receive from unauthorized access, misuse, disclosure, or loss.
Although we make every reasonable effort to safeguard your information, no internet transmission or electronic storage method can be guaranteed to be completely secure.
How Long Do We Keep Information
We retain information only for as long as it is reasonably necessary to:
  • Respond to your inquiry
  • Coordinate requested services
  • Maintain records
  • Comply with legal requirements
  • Resolve disputes when necessary
When information is no longer needed, we take reasonable steps to securely remove or anonymize it.
Your Privacy Choices
If you would like to review, correct, or request the deletion of information you have shared with us, you may contact us using the information provided below.
We will respond to reasonable requests in accordance with applicable laws.
External Websites
Our website may include links to other websites that are operated independently.
Because we do not control those websites, this Privacy Policy applies only to Cary Water Restoration. We encourage you to review the privacy policies of any third-party websites you choose to visit.
Children’s Privacy

Our website is intended for homeowners, owners, and adults seeking restoration services.

We do not knowingly collect personal information from children under the age of 13. If we become aware that such information has been submitted, we will promptly remove it from our records.
Updates to This Policy
From time to time, we may revise this Privacy Policy to reflect changes in our services, website functionality, or legal requirements.
Any updates will be posted on this page along with the revised effective date.
Contact Us
If you have questions about this Privacy Policy or the way your information is handled, please contact us.

Cary Water Restoration

Phone: (919)-568-5203

Email: info@carywaterrestoration.com

Notes: This Privacy Policy is intentionally focused only on privacy and data handling. It does not include website rules, liability limitations, contractor responsibilities, or service disclaimers. Those topics will be covered separately in the Terms of Service and Disclaimer to keep all three legal pages distinct and avoid repetitive content.